Privacy Policy

Welcome to Polar Playground! Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

Information We Collect

1. Information You Provide to Us

We may collect personal information directly from you when you:

  • Make a reservation or place an order
  • Sign up for promotions or newsletters
  • Contact us via phone, email, or online forms

The types of information we may collect include:

  • Name
  • Email address
  • Phone number
  • Payment details (when placing orders)

2. Information Collected Automatically

When you visit our website, we may automatically collect certain information, such as:

  • Your IP address
  • Browser type and device information
  • Pages you visit on our website
  • Cookies and tracking technologies (see Cookies & Tracking Technologies section)

How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Process orders and payments
  • Send updates, special offers, and promotions (if you opt-in)
  • Respond to your inquiries and customer support requests
  • Improve our website’s functionality and user experience

Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted third parties, such as:

  • Payment processors to complete transactions
  • Delivery services (if applicable)
  • Service providers who help maintain our website and marketing efforts

We only share the necessary data required for these services and ensure that third parties comply with privacy protection standards.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These may include:

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: Help us analyze website traffic and improve performance
  • Marketing Cookies: Used for personalized promotions (if applicable)

You can control or disable cookies through your browser settings.

Data Security

We take appropriate measures to safeguard your personal information, including encryption and secure payment processing. However, no online platform is completely risk-free. We encourage users to take precautions, such as using strong passwords and avoiding public Wi-Fi for transactions.

Your Privacy Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Opt out of marketing communications at any time.
  • Request deletion of your data (subject to legal obligations).

To exercise these rights, please contact us at (714) 369-2847.

Third-Party Links

Our website may contain links to third-party websites (e.g., social media, delivery services). We are not responsible for their privacy policies, so we encourage you to review their terms before providing any personal information.

Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal information from minors. If we learn that a child has provided us with their data, we will take appropriate steps to remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Thank you for trusting Polar Playground! Your privacy is our priority.