Terms and Conditions

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Welcome to Polar Playground! We’re thrilled to have you here. Before you enjoy our delicious treats, please take a moment to review our Terms and Conditions. By visiting our website and using our services, you agree to the terms outlined below.

1. General Information

Polar Playground is located at:

  • 16891 Beach Blvd, Huntington Beach, CA 92647
  • Phone: (714) 369-2847

These terms apply to all visitors, customers, and users of our website and services.

2. Orders and Payments

2.1 Placing an Order

  • Orders can be placed in person at our location.
  • We may offer online or phone orders based on availability.
  • All orders are subject to product availability.

2.2 Payment Methods

  • We accept cash, credit cards, and debit cards.
  • Prices listed on our menu may change without prior notice.
  • Payments must be made in full at the time of purchase.

3. Cancellations and Refunds

3.1 Cancellation Policy

  • Once an order is placed and prepared, it cannot be canceled.
  • For large or special orders, cancellations must be made at least 24 hours in advance.

3.2 Refund Policy

  • We do not offer refunds for completed purchases unless there is an issue with the product.
  • If you experience a problem with your order, please contact us immediately at (714) 369-2847.
  • Refunds or replacements will be considered on a case-by-case basis.

4. Food Allergies and Dietary Restrictions

  • Our products may contain dairy, nuts, gluten, and other allergens.
  • We cannot guarantee that our products are free from cross-contamination.
  • If you have allergies, please inform our staff before placing an order.

5. Restaurant Policies

5.1 Conduct and Behavior

  • We aim to provide a friendly and welcoming atmosphere for all guests.
  • Disruptive or inappropriate behavior will not be tolerated.
  • We reserve the right to refuse service to anyone violating our policies.

5.2 Health and Safety

  • We follow strict food safety and sanitation guidelines.
  • Guests must follow local health and safety regulations while visiting our establishment.

6. Intellectual Property

  • All content on our website, including logos, images, and text, is owned by Polar Playground and protected by copyright laws.
  • You may not copy, reproduce, or distribute any content without our written permission.

7. Liability Disclaimer

  • Polar Playground is not responsible for any allergic reactions, injuries, or damages resulting from consuming our products.
  • We do our best to ensure accurate product descriptions, but we do not guarantee the completeness or accuracy of all information.

8. Changes to These Terms

  • We may update our Terms and Conditions from time to time.
  • Changes will be posted on our website, and continued use of our services implies acceptance of the revised terms.

Thank you for choosing Polar Playground – we look forward to serving you!